Luke is one of the UK’s foremost experts on UX and website analytics, with over 20 years of experience helping clients such as Vodafone, Open University and John Lewis achieve a solid ROI from their websites.
Luke splits his time between working at integrated digital agency, and as a UX and analytics consultant and trainer. He prides himself on taking a user-centric, analytical approach to design, development and optimisation of websites and apps. He is passionate about helping businesses understand how the user experience could be improved – passionate to the point that merely consulting and training in UX is not enough. He’s also part of the organising team of one of the biggest UX conferences in the UK, UX Camp Brighton. He has written a book on using an analytics-first approach to UX called “Researching UX: Analytics.”
Luke is a highly sought-after trainer who repeatedly runs his UX training at leading SEO conference, Brighton SEO, and has contributed to several well-known digital marketing websites including e-Consultancy, UX Booth and Conversion XL.
Luke firmly believes in combining qualitative and quantitative research to get a well-rounded picture of user experience, reviewing website analytics data, such as Google Analytics, alongside user testing and research. He looks forward to sharing this approach in his training.
Our courses are certified by the Content Marketing Association (CMA), the global industry association for marketing, publishing, advertising and social agencies. All course outlines are reviewed and endorsed by the CMA and all training participants will receive a certificate from the CMA and Future Forward Training after successful completion of each course.